In Liberia, the Citizen Helpdesks are working in two areas where large gold mining concessions have led to a variety of accountability challenges. The Community Frontline Associates (CFAs) are working with citizens, gathering information about key concerns- that range from issues related to relocation compensation to environmental degradation to corruption.
The helpdesks are acting as a platform for shared understanding between communities, the local government and the concession companies; and as the basis for collective solutions to shared challenges in the process of natural resource management.
Welcome to the eleventh Citizen Helpdesks Bulletin! The Citizen Helpdesks are groups of young volunteers we call Community Frontline Associates (CFAs) who gather and disseminate information on critical issues affecting Nepali citizens- to eliminate information gaps between the government, the media, donor organizations and communities and improve collective decision-making.